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COVID-19 Assistance Center

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During these unusual times, many of our members are experiencing financial difficulties and are in need of assistance. GNO FCU is here to help. We are currently offering our members who are experiencing hardship a variety of Emergency Credit Solutions*:

Loans – Personal and Auto Loans

Personal Loans: We’ve lowered our interest rates for Personal Loans to as low as 7.25% APR**. To apply click here or apply through our Mobile App!

Hardship Loans: Have you and your family been impacted by a job loss or reduction in income due to the Coronavirus (COVID-19)? You may be eligible for a hardship loan available now through June 30th. For fastest approval, apply now click here or contact us: Monday – Friday, 8:30am to 4:30pm at 504-454-8224.

To qualify for a Hardship Loan, you must meet the following criteria:

• Must be in good standing with GNO FCU
• Must provide GNO FCU with your current email address.
• Must be able to provide proof of hardship

Auto Loan Refinance: Would a 90 day delayed payment and up to a 2% rate reduction help you and your family get back on track? Now is the time to save and refinance your current Auto Loan with GNO FCU. Refinance with No Payments for 90 days***! Available now until June 30, 2020. To apply click here or apply through the Mobile App!

Auto Loan Purchase: How about 1% discount off the rate you currently qualify for, along with 90 day delayed payment? Take advantage of this discounted rate and no payments for 90 days!*** Available now until June 30, 2020. To apply click here or apply through the Mobile App!

Members with Existing Loans:

Skip A Payment program+:  If you currently have a GNO Personal or Auto loan, you may qualify for a deferment on your next payment for up to 60 days. This program is offered to eligible members with no penalties or late fees and with no adverse effect on your credit. Interest will continue to accrue and, when you make your next payment, more of the payment will be applied to your interest. Click here to get started!

Mortgages: If you are struggling to make your mortgage payment during this difficult time, GNO FCU is here to help. We are offering a variety of different opportunities to existing eligible* members with a current Mortgage product with GNO FCU including:

  • No mortgage payments for 90 days
  • Waiving late payment fees and any online payment fees for 90 days

For more information, please contact a member of the GNO FCU Mortgage Team Monday through Friday 8am – 4pm, 504-459-8159.

GNO FCU Online/Mobile Banking:

As the Coronavirus (COVID-19) situation continues to evolve to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use GNO FCU digital tools and ATM’s for self-service banking and 24/7 account access.

Through GNO FCU Online Banking and Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

Greater New Orleans Federal Credit Union is here to help you and your family through this difficult time. Thank you for being a valued member of GNO FCU.

*Emergency credit solutions are subject to evaluation on a case by case basis and individual member creditworthiness. For Members with an existing loan, the member must be current with their loan payments and in good standing.

**APR = Annual Percentage Rate. With approved credit and requires direct deposit or automatic payroll deduction as the method of repayment. Loan example, $15,000.00 borrowed at 7.25% apr for 60 months = estimated monthly payments of $299.00. The APR of 7.25% is available for loan amounts up to $15,000 – higher rates apply for loan amounts over $15,000. Rates may be higher based on your creditworthiness. Repayment terms range from 12 months to 60 months. Certain restrictions apply. Approval, rate & terms are based on member’s credit & ability to repay. All credit union loan programs, rates, terms & conditions are subject to change at any time without notice.

 ***APR=Annual Percentage Rate. Approval, rate & terms are based on member’s credit & ability to repay. All credit union loan programs, rates, terms & conditions are subject to change at any time without notice. Rate could be reduced by up to 2%, but not lower than 3.20% APR. For refinancing, current vehicle must be financed with another lender. Finance terms up to 84 months available. Interest will accrue during 90 day deferment. One-time $35.00 processing fee will be assessed upon funding. Federally insured by the National Credit Union Administration.

+ By participating in GNO FCU’s Skip-a-Pay program, you request that GNO FCU defer your loan payment(s) as indicated. You agree and understand that: 1) loans must have originated 6 months prior to be eligible; 2) All co-signers of the loan must agree to the terms of the Skip-a-Pay and sign the request form; 3) FINANCE CHARGES will continue to accrue at the rate of your original loan agreement; 4) Deferring your payment will extend the term(s) of your loan(s); 5) You will be required to resume your monthly payments the following month. If you elected Gap or Extended Warranty coverage, the coverage will not be extended beyond the original maturity date. All Skip-a-Pay requests are subject to GNO FCU approval. Your loan(s) must be current for at least 60 days to accept this offer. Requests to skip a payment must be received at least 5 days prior to the due date. Each loan is allowed a maximum of 2 skipped payments each year. There must be 6 months between each skipped payment. The processing fee is $40.00 per loan skipped on a semi-annual basis. Excludes Real Estate Loans, Tuition Loans, Lines of Credit (LOC) and Credit Cards. PLEASE NOTE: The $40.00 semi-annual fee is for one loan skipped, NOT per payment skipped. For example, loans that are paid monthly will be able to skip one (1) payment; loans due twice a month will be able to skip two (2) payments within the same month; loans due weekly will be able to skip four (4) payment for a total of one full monthly loan payment.

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