ezDeposit Remote Deposit
Download the GNOFCU Mobile App today and start using
ezDeposit Remote Deposit Capture



Remote deposit capture allows you to use your phone to deposit a check into your account. 
You simply take a photo of the front and back of the check, enter the amount you’re depositing, and choose
 which account to use. People of all ages love t
heir phone camera, and now you can use it for banking, too.






Frequently Asked Questions:

Can I deposit any check with ezDeposit?

You should only use ezDeposit for domestic checks not drawn on your own account. Checks must be made payable to an owner of the share and must have a proper endorsement on the back. Checks may be rejected if they are incomplete, post-dated or stale-dated, made payable to a third party, or stamped with a "non-negotiable” watermark. Be sure your checks have no evidence of alteration or contain a restrictive endorsement. Checks drawn on GNO Federal Credit Union and U.S. Savings Bonds are not eligible for ezDeposit.

Should I endorse the back of the check?

Yes. If you don’t endorse the back of the check, your ezDeposit may be rejected. Your endorsement should include your signature, account number, and "For GNO Mobile Deposit Only”.

When will the deposit post to my account?

Deposits may post immediately or may be accepted into a review queue. You will receive an email once your deposit has been posted to your account.

What conditions cause a deposit to go to the review queue?

There is no single reason that a deposit will go to the review queue. Conditions include fields or characters on a check image that are difficult to read, a deposit that is outside your normal and historical pattern, a missing or illegible endorsement, or a check image that is a suspected duplicate of a previously deposited check.

If my deposit was accepted, but is in the review queue, can I try to deposit it again?

No. A second attempt will, in most cases, add to the delay, could result in a fee in accordance with our Fee Schedule, and may result in a revocation of your ezDeposit access.

How will I know when a deposit that was accepted to the review queue is posted to my account?

When the deposit is reviewed and released from the queue, you will receive an email letting you know that it has posted to your account. Rarely, a deposit will be rejected after review. If your deposit is rejected from the review queue, you will receive an email telling you the reason your deposit was rejected.

I received an email stating that my deposit was posted and I see it in my account. Should I destroy the check now?

Although most check images clear the account on which the check was drawn without any problem, we ask that you retain the check in a safe place for ten days after the deposit has posted. Be sure to mark it as an item you have already deposited so that it is not inadvertently re-deposited by you or someone else in your household.

What if I’ve made an error or need to speak with someone about my ezDeposit?

You can contact us about your ezDeposit or about any GNO Federal Credit Union issue by emailing us at gno.rdc@gnofcu.com or calling us at 504-454-8224.

Please take a moment to read the user agreement before using ezDeposit. 






   

 

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